Privacybeleid

Last updated: March 26, 2025

At Lunaira.nl, your privacy is important to us. We take all necessary measures to protect your personal information and follow strict rules regarding the use of your data. This policy explains what information we collect, why we collect it, and how we use it.

1. Information We Collect

When you create an account, place an order, or use our services, we may collect:

  • Your name, email address, and other contact details

  • Billing and shipping addresses

  • Payment information

  • Products you have purchased or added to your wishlist

  • Information about your browser, device, and website traffic

2. Why We Collect This Information

We use your data to provide you with the best possible service, including:

  • Using your contact details to keep you informed about promotions and offers

  • Processing payments securely using your payment information

  • Delivering your order to your shipping address

  • Analyzing browser and device data to improve our website and enhance your online experience

Note: We never share your personal information with commercial partners. We only share data when legally required to do so.

3. Data Security

We take your data security seriously. We have implemented appropriate technical and organizational measures to minimize the risk of unauthorized or accidental access. Only authorized personnel managing our systems can access your information.

4. Cookies

We use cookies to:

  • Enhance your user experience

  • Collect marketing and website usage data

Cookies are small files stored on your device. You can manage or remove cookies through your browser settings. For more information, please see our Cookie Policy (available via a link on our website).

5. Your Rights

As a Lunaira customer, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

You can exercise these rights by contacting us via the contact form on our website.

6. Changes to This Privacy Policy

We may update this policy from time to time. It is your responsibility to review the policy regularly to stay informed about how we protect your data.

7. Contact

If you have questions, comments, or complaints regarding this privacy policy, please contact us via the contact form on our website or at:

Email: info@lunaira.nl